Select Program Here:

WatchIT

CareIT

FreedomIT

Compare Them

Program Features:

Description

No Plan

WatchIT

Hourly On Site Rate.

$150.00 with a
2 Hr Minimum

$130.00

Emergency Response Fee

$300.00

$200.00

Emergency Response Time
(During Normal Business Hours M-F 8am-5pm)

NBD

4-6 Hours

On-Site Scheduling of Technician

3-4 Business Days

2-3 Business Days

Phone & Remote Support Sessions

$35 per 15 Minutes with 1 hr Min

$30 per 15 Minutes with 30 Minute Min
1st 5 Minutes Free

24x7 Remote Monitoring
* Server Stability & Performance
* Notification of Unusual Events
* Daily Backup Monitoring
* Daily Firewall Monitoring

Not Included

Included

24x7 Advanced Monitoring
* Disk Space with Threshold Alert
* CPU/Memory Usage with Threshold Alert
* Windows Events with Alerts
* Site Assets (Hardware/Software)

Not Included

Not Included

Monthly Status Report

Not Included

Std Device Reports

Virus Definition Updates

Not Included

Included

Remote Patch Management

Not Included

Not Included

Online Client Portal Access

Not Included

Monitoring Only

Creation of Acceptable Use Policy

Not Included

Not Included

Quarterly review & planning Meeting

Not Included

Optional

System Event Email/Notification

Not Included

Optional

Client Access to Remote Mgmt and
Access Tools

Not Included

Optional

Software Upgrades

Not Included

Optional

Spyware Monitoring/Removal

Not Included

Optional

Adding & Removing Users

Not Included

Optional

Installation New Hardware & Software

Not Included

Optional

Virus Removal & Cleaning

Not Included

Optional

Vendor Liason/Asset Management

Not Included

Optional

Processing Waranty Parts/Claims

Not Included

Optional

100% Worry Free Network

Not Included

Optional

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