MicroMini Associates - MMAssist

Select Program Here:

Program Features:
Description	No Plan	CareIT
Hourly On Site Rate.	$150.00 with a 2 Hr Minimum	$110.00
Emergency Response Fee	$300.00	$150.00
Emergency Response Time (During Normal Business Hours M-F 8am-5pm)	NBD	4 Hours or Less
On-Site Scheduling of Technician	3-4 Business Days	1-2 Business Days
Phone & Remote Support Sessions	$35 per 15 Minutes with 1 hr Min	$20 per 15 Minutes with 30 Minute Min 1st 15 Min Free
24-7 Remote Monitoring * Server Stability & Performance * Notification of Unusual Events * Daily Backup Monitoring * Daily Firewal Monitoring	Not Included	Included
24x7 Advanced Monitoring * Disk Space with Threshold Alert * CPU/Memory Usage with Threshold Alert * Windows Events with Alerts * Site Assets (Hardware/Software)	Not Included	Included
Monthly Summary Report	Not Included	Enhanced Report
Virus Definition Updates	Not Included	Included
Remote Patch Management	Not Included	Included
Online Client Portal Access	Not Included	Included
Creation of Acceptable Use Policy	Not Included	Included
Quarterly review & planning Meeting	Not Included	Included
System Event Email/Notification	Not Included	Alerts
Client Access to Remote Mgmt and Access Tools	Not Included	Optional
Software Upgrades (Microsoft)	Not Included	Optional
Spyware Monitoring/Removal	Not Included	Optional
Adding & Removing Users	Not Included	Optional
Installation New Hardware & Software	Not Included	Optional
Virus Removal & Cleaning	Not Included	Optional
Vendor Liason/Asset Management	Not Included	Optional
Processing Waranty Parts/Claims	Not Included	Optional
100% Worry Free Network	Not Included	Optional

MMAssist
MMAssist +CareIT
MMAssist